Research in all relevant social networks. Deletion of profiles or conversion to 'In Memoriam' according to the heirs' instructions. In the case of business profiles (Xing etc.) we recommend conversion and continuance for a certain amount of time.
Investigation of all known premium and discount providers (on instruction / suspicion also abroad). Informing the providers of the death of the client, terminating contracts and prepaid accounts.
We investigate all German bank and broker accounts (on instruction / suspicion also abroad), inform the banks of the client's death, and balance the accounts.
Investigation at all known publishers (faz, stern, etc.) whether the deceased had any online subscriptions or news feeds; cancellation of contracts and deletion of customer data.
We identify customer accounts at all common shopping portals (ebay, amazon, mobile.de, etc.), at well-known online shops (Otto, Zalando, etc.) as well as at all payment providers (PayPal,, etc.). We cancel the accounts, resolve outstanding deliveries, and balance open items or prepayment credit
We contact all providers (Telekom, 1und1, GMX, etc.), arrange the deletion of accounts, and request access to mail content using all lawful means at our disposal. Due to German data protection laws this can be quite difficult, but is, on the other hand, very useful for investigating other contractual relationships of the deceased.
We identify profiles and user accounts of the deceased at all well-established dating agencies, dating portals, and other providers, rendering the profiles unusable and terminating contracts that are subject to a fee.
As per instruction from the heirs, we can accomplish this without disclosing any information on the profiles found.
Unlike cash accounts at banks, forms of investment where the deceased was shareholder or limited partner are difficult to find. We investigate at all issuing houses (e.g. Koenig & Cie, Ideenkapital, HCI u.Š.) whether the deceased had equity capital there, and inform you of current ownerships and values.
We investigate whether there are any search requests or offers for sale at any of the local (e.g. VR-Bank Immo) or national search portals (Immowelt, Immoscout24, Immonet, etc.), inform the relatives, and delete the accounts.
Investigation at all streaming services (amazon prime, myvideo, netflix, etc.) whether the deceased had any film subscriptions, in which case we cancel the contracts and delete all customer data.
In many cases there is information on or simply a hunch where the deceased may have been active or registered, be it providers or platforms. When we receive this information, we incorporate it into our research portfolio and add these providers to our report.
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It's fast and easy.
Our aim is to keep your effort at a minimum; therefore every order can be uploaded within a few minutes.
We follow the instructions of the bereaved (first contact / information
etc.). Research results can be viewed at any time in your profile.
All researched providers are recorded.
If the deceased wasn't a customer there, it is also noted.
Formalities in the event of death
Social media in the event of death
Management of digital accounts
Digital estate manager
Digital estate management
Legal regulation of inheritance
Entitled to inherit
Certificate of inheritance
Overview of necessary digital cancellations
Memberships of associations
Posthumous personal right
Death and social networks
Final resting place on the internet
Internet law in the event of death
Death in the digital world
Checklist digital death
Injunction digital legacy
Saying goodbye digitally
Digital identity after death
Virtual existence of deceased
Internet activities of deceased
Data protection in the event of death
Digital power of attorney